Bots & AI platforms and solutions for enterprises and telcos
Speech enabled customer care and phone banking
"For many years CreaLog has been a trusted and valued partner. For new issues and challenges, we always find a solution together — to the point, adapted to our needs and very uncomplicated. Thus, with our CreaLog Voice Portal we meet all requirements and can balance customer satisfaction and…
IT Service Center Berlin - Support for the communal telephone hotlines
"The central service number 115 follows high quality requirements and aims to provide administration services quickly and easily to the citizens of Berlin. With CreaLog we count on a solution that has proven itself internationally."
Auto-Attendant and Unified Messaging
„The hub of the new concept is Outlook. Using that software, we can send a mail to the CreaLog Server which then generates a fax or a text for immediate dispatch. In doing so, the intelligent system automatically creates a uniform cover sheet and attaches office documents or graphics files in the…
Auction Format Homeshopping
"We want to make our checkout processes as convenient as possible for our customers and sustainably enhance their customer experience. Particularly with our highly dynamic auctions, many customers demand fast processing in order to receive products at the desired price. With CreaLog, we have a…
Voice Portal / Mobile Call Recording / Directory Inquiry / Corporate Customer IVR Solutions
"We wanted to strengthen our role as an innovative organization. This implies offering our customers modern-day telephone dialog capabilities using state-of-the-art speech recognition."
Mobile Communication Recording
"CreaLog and our Mobile Communication Recording have one thing in common: high flexibility. The CreaLog solution meets all the requirements of regulatory authorities and financial institutions and is additionally tailored to our requirements."
Customer Care Voice Portal / Televote
„The rapid growth of our customer base requires the ongoing expansion of our resources and services, which is why we opt for partnerships with top-performing market leaders. CreaLog is helping us to offer our customers the best and most advanced services available in the market.“
Mobile Voice Recording
“I am absolutely delighted that with the help of CreaLog, we can now offer our Mobile Voice Recording for telephone calls and SMS messages as a managed service to our customers, also enabling them to meet requirements stipulated by FINMA today."
ELECTRONIC CONFIRMATION OF COVERAGE BY VOICE PORTAL
"Automating their services is nothing new for insurance companies. However, it is not yet general practice for a NLU VoiceBot to generate an eVB number completely single-handed."
Energy Supplier Fault Management Hotline
"The automated voice response solution is an indispensable ingredient for our service center’s performance. Not only do we utilize this strong solution for our own customers but we also make it available for tenants such as municipal utilities and other service providers."
Speech enabled customer care and phone banking
"For many years CreaLog has been a trusted and valued partner. For new issues and challenges, we always find a solution together — to the point, adapted to our needs and very uncomplicated. Thus, with our CreaLog Voice Portal we meet all requirements and can balance customer satisfaction and…
IT Service Center Berlin - Support for the communal telephone hotlines
"The central service number 115 follows high quality requirements and aims to provide administration services quickly and easily to the citizens of Berlin. With CreaLog we count on a solution that has proven itself internationally."
Auto-Attendant and Unified Messaging
„The hub of the new concept is Outlook. Using that software, we can send a mail to the CreaLog Server which then generates a fax or a text for immediate dispatch. In doing so, the intelligent system automatically creates a uniform cover sheet and attaches office documents or graphics files in the…
Auction Format Homeshopping
"We want to make our checkout processes as convenient as possible for our customers and sustainably enhance their customer experience. Particularly with our highly dynamic auctions, many customers demand fast processing in order to receive products at the desired price. With CreaLog, we have a…
Voice Portal / Mobile Call Recording / Directory Inquiry / Corporate Customer IVR Solutions
"We wanted to strengthen our role as an innovative organization. This implies offering our customers modern-day telephone dialog capabilities using state-of-the-art speech recognition."
Mobile Communication Recording
"CreaLog and our Mobile Communication Recording have one thing in common: high flexibility. The CreaLog solution meets all the requirements of regulatory authorities and financial institutions and is additionally tailored to our requirements."
Customer Care Voice Portal / Televote
„The rapid growth of our customer base requires the ongoing expansion of our resources and services, which is why we opt for partnerships with top-performing market leaders. CreaLog is helping us to offer our customers the best and most advanced services available in the market.“
Mobile Voice Recording
“I am absolutely delighted that with the help of CreaLog, we can now offer our Mobile Voice Recording for telephone calls and SMS messages as a managed service to our customers, also enabling them to meet requirements stipulated by FINMA today."
ELECTRONIC CONFIRMATION OF COVERAGE BY VOICE PORTAL
"Automating their services is nothing new for insurance companies. However, it is not yet general practice for a NLU VoiceBot to generate an eVB number completely single-handed."
Energy Supplier Fault Management Hotline
"The automated voice response solution is an indispensable ingredient for our service center’s performance. Not only do we utilize this strong solution for our own customers but we also make it available for tenants such as municipal utilities and other service providers."
Speech enabled customer care and phone banking
"For many years CreaLog has been a trusted and valued partner. For new issues and challenges, we always find a solution together — to the point, adapted to our needs and very uncomplicated. Thus, with our CreaLog Voice Portal we meet all requirements and can balance customer satisfaction and…
IT Service Center Berlin - Support for the communal telephone hotlines
"The central service number 115 follows high quality requirements and aims to provide administration services quickly and easily to the citizens of Berlin. With CreaLog we count on a solution that has proven itself internationally."
Auto-Attendant and Unified Messaging
„The hub of the new concept is Outlook. Using that software, we can send a mail to the CreaLog Server which then generates a fax or a text for immediate dispatch. In doing so, the intelligent system automatically creates a uniform cover sheet and attaches office documents or graphics files in the…
Kleine, große oder sogar lebensrettende Projekte – mit meinen Kollegen sind sie alle spannend.
Tim - Solution Support Engineer
Hier kann ich großartige KI basierte Lösungen für den Kundenservice internationaler Kunden entwickeln.
Anne - Team Lead
Soon after joining, I got the opportunity to lead a great team.The value of teamwork and trust in each other is impressive here.
Farish - Team Lead
As a working student, I was given the opportunity to play an important role in an international project, which helped my professional development enormously..
Anna - Specialist Bot and AI Development
Something I love the most about my job:
I work with colleagues and customers from different countries and backgrounds.
Shahin - Project Developer
Durch interessante und abwechslungsreiche Projekte bieten sich mir viele Möglichkeiten zur beruflichen Weiterentwicklung.
Khadija - Systems Engineer
Kleine, große oder sogar lebensrettende Projekte – mit meinen Kollegen sind sie alle spannend.
Tim - Solution Support Engineer
Hier kann ich großartige KI basierte Lösungen für den Kundenservice internationaler Kunden entwickeln.
Anne - Team Lead
Soon after joining, I got the opportunity to lead a great team.The value of teamwork and trust in each other is impressive here.
Farish - Team Lead
As a working student, I was given the opportunity to play an important role in an international project, which helped my professional development enormously..
Anna - Specialist Bot and AI Development
Something I love the most about my job:
I work with colleagues and customers from different countries and backgrounds.
Shahin - Project Developer
Durch interessante und abwechslungsreiche Projekte bieten sich mir viele Möglichkeiten zur beruflichen Weiterentwicklung.
Khadija - Systems Engineer
Kleine, große oder sogar lebensrettende Projekte – mit meinen Kollegen sind sie alle spannend.
Tim - Solution Support Engineer
Hier kann ich großartige KI basierte Lösungen für den Kundenservice internationaler Kunden entwickeln.
Anne - Team Lead
A major telco from Eastern Europe with more than 25 million customers…
The importance of voice applications will continue to grow in the…
This year's Summit will be very different from previous years: just as…
AI has the potential to significantly improve the customer experience.…
Instead of gifts, this year we are proudly supporting the "Kick ins…
Today we would like to tell you about a very special initiative that…
Why does CreaLog donate jerseys, shorts and socks to a children's…
CREALOG online SUMMIT on January 30: for all those who could not…
The "CreaLog Summit 2023," themed "The Future of Voice," attracted top…
A major telco from Eastern Europe with more than 25 million customers…
The importance of voice applications will continue to grow in the…
This year's Summit will be very different from previous years: just as…
AI has the potential to significantly improve the customer experience.…
Instead of gifts, this year we are proudly supporting the "Kick ins…
Today we would like to tell you about a very special initiative that…
Why does CreaLog donate jerseys, shorts and socks to a children's…
CREALOG online SUMMIT on January 30: for all those who could not…
The "CreaLog Summit 2023," themed "The Future of Voice," attracted top…
A major telco from Eastern Europe with more than 25 million customers…
The importance of voice applications will continue to grow in the…
This year's Summit will be very different from previous years: just as…
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