Data Sheets

Telco Solutions

  • Number Translation Services - Datasheet

    SOLUTIONS FOR THE FUTURE THAT WORK TODAY

    Many organizations have learnt to value non-geographic telephone numbers as fast and easy way for existing and—perhaps more importantly—prospective customers…

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  • Mobile Call Recording - Datasheet

    ADMINISTRATIVE EASE AND REGULATORY COMPLIANT SECURE STORAGE

    Financial Regulators across the globe are enacting regulation that requires the recording of mobile phone conversations of finance sector…

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  • IM SSF Broker - Datasheet

    ENABLING TECHNOLOGY for NEW IMS and NGN

    While preserving and leveraging existing investments the CreaLog IM-SSF Broker is an enabling technology for mobile and fixed operators seeking to implement…

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  • eCall - Datasheet

    A SOLUTION THAT SAVES LIVES: ECALL

    After an accident, seconds can determine the fate of the people involved. According to the European Union, eCall could reduce the number of road fatalities by 10%.…

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  • Campaign Manager - Datasheet

    BULK MESSAGING MADE EASY

    Targeting Large Accounts and Third Parties who prefer a graphical user interface over the offered Third Party API, the Campaign Manager is the interface of choice to set-up…

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  • Voice2Text - Datasheet

    CONVERT VOICE MESSAGES TO TEXT AND EMAIL

    In a meeting, at the movies, having dinner… sometimes it‘s just not convenient to listen to your voicemail. Now, Voice-2-Text lets your customers read their…

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  • Ring Back Tone - Datasheet

    PERSONALIZED RINGBACK TONES FOR EVERYONE

    Which service can quickly be integrated by the network operator and offers customers a new kind of added value?

    The Ringback Tone Service (RBT Service), a…

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Customer Service Solutions

  • Voice Portal - Datasheet

    CREALOG VOICE PORTALS and VOICEBOTS

    provide announcements and music on hold for all telephone systems and contact center solutions, like the CreaLog Contact Center (CCC). They perform…

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  • AutoAttendant - Datasheet

    THE FAST, FRIENDLY, AND RELIABLE AUTOMATIC ATTENDANT

    CreaLog Auto Attendant is the automatic switchboard which is fast, friendly and reliable as it puts your callers through around the clock. Callers…

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  • VoiceBot Banking - Datasheet

    SELF-SERVICE TRANSACTIONS COMPLETED BY PHONE

    CreaLog Banking is a solution tailored to customer requirements for the completion of typical banking processes using natural language dialog over the…

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  • Announcement - Datasheet

    ANNOUNCEMENTS, HOLD QUEUES AND PREQUALIFICATION

    CreaLog Announcement enables automatic playback of welcome messages, product information, services, opening hours, current problems and other freely…

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Platform & Services

  • Service Delivery Platform - Datasheet

    MULTIMEDIA TELEPHONY APPLICATIONS FOR TELCOS

    In these days of digitalization, the use of smart phones and other mobile devices, text messaging, and personal smart voice assistants such as Amazon…

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  • CDG Service Creation Environment - Datasheet

    PROFESSIONAL VOICE DIALOGS WITH JUST A MOUSE CLICK!

    Object-oriented dialog creation without programming knowledge

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  • Voice User Interface Design - Datasheet

    USER-FRIENDLY DIALOGS TAILORED TO YOUR TARGET GROUPS

    Along with attractive content and reliable speech recognition, the quality of the dialog design is critical for a voice dialog to be accepted and…

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  • Professional Services - Datasheet

    A BUSINESS PARTNER TO RELY ON

    CreaLog offers products that are leading in terms of flexibility. Our solutions can easily be adapted to individual operator needs and allow for smooth integration in…

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Technology

  • Speech Processing - Datasheet

    INTELLIGENT SPEECH RECOGNITION, SPEECH SYNTHESIS AND SPEAKER VERIFICATION

    CreaLog voice portals stand for conveniently operated, high-performance conversational dialogs with high customer acceptance.…

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  • Speech Analytics - Datasheet

    GAIN NEW INSIGHTS WITH STATE-OF-THE-ART TECHNOLOGY

    Quality assurance and process streamlining of customer calls are crucial when communicating with customers over the phone. CreaLog Speech Analytics…

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