Case Studies

A1 Telekom Austria

Dir. Elke Schaffer
Director Customer Service & Sales

"We want to strengthen our role as an innovative organization. This implies offering our customers modern-day telephone dialog capabilities using state-of-the-art speech recognition. Since the beginning of May, callers can forget about key pressing routines and ask the voice-enabled computer questions in free text. The positive reactions — not only from smartphone users — show we have made the right decision."

Voice Portal / Mobile Call Recording / Directory Inquiry / Corporate Customer IVR Solutions

A broad variety of award winning solutions was implemented by CreaLog for A1.

Please click here to download the full A1 Case Study for more details.




General requests
+49 89 324 656-0
Service Hotline (24/7)
+49 89 324 656-10


Click here to subscribe to our quarterly newsletter!

How to reach us


Frankfurter Ring 211
80807 Munich

How to reach us

Please use our Google Maps Entry and park comfortably behind our building on the signposted CreaLog customer parking lots.