"We want to strengthen our role as an innovative organization. This implies offering our customers modern-day telephone dialog capabilities using state-of-the-art speech recognition. Since the beginning of May, callers can forget about key pressing routines and ask the voice-enabled computer questions in free text. The positive reactions — not only from smartphone users — show we have made the right decision."
A broad variety of award winning solutions was implemented by CreaLog for A1.
Please click here to download the full A1 Case Study for more details.